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Hi Veronica, sorry it took me some time to write, but I've been extremely busy with work and extra curricular activities. I want to start by thanking you for working with Roxie Seidl and doing an excellent job with all the bookings we requested. We were very impressed with the punctuality of all our tours and the enthusiasm of all the guides we had. The hotel accommodations were wonderful. Everything went well during the 15 days on our trip except for the last tour we took to Uruguay. However, it was minor, but most important Say Hueque worked with us and actually reimbursed us money. Most impressive, it was all done with a smile. My dream was to go to Iguazu falls and the experience was absolutely breath taking. I'm attaching my favorite picture. I'll end by stating that the trip was beyond my expectations and Say Hueque and our broker in San Antonio, Roxie Seidl made this possible. I will definitely recommend your services to everyone I know.
Thank you for the recipe, and the wine suggestions; it just so happens that we particularly enjoyed empanadas while we were there.
Our overall experience in Argentina was most positive; we fell in love with your beautiful country, and particularly Buenos Aires, where we spent the better part of a week.
The side trips to Iguazu Falls and the Perito Moreno Glacier that you (Mariano) arranged for us went very well, with the exception of the weather, over which I don’t think you had any control.
Your representative in Puerto Iguazu did a satisfactory job, and the hotel was very nice. Your representative in El Calafate, Huellas del Sur, however, did an outstanding job. We were picked up in clean comfortable vans equipped with PA systems, so the guides could be heard by all. Our guide, a young woman by the name of Paola provided a very informative dialogue on the history of the area, and details on the glacier on the way up to the glacier, and on the way back. She was very pleasant and knowledgeable. The hotel in El Calafate, Posta Sur, was minimal. The staff was not particularly friendly, the room was very small, and the cold breakfast offering was on a par with a cheap chain hotel (think Super 8).
I was stunned by the difference between the total lack of tourist attractions (shops and restaurants) in Puerto Iguazu, and the highly commercialized development of El Calafate.
Aside from the spectacular Falls and Glacier, the highlights of the trip for me were the Carlos Gardel Tango Show, and listening to Esteban Morgado and a concertina player live under the giant tree in Parque tres de Febrero on a beautiful Sunday afternoon.
We enjoyed meeting Mariano at the office in Palermo during our stay just a few blocks from there. it’s always nice to put a face and personality to all those E-mails. By the way, you can tell Mariano that my being refused the glacier hike because I’m too old was probably a blessing in disguise!
I have attached a photo of the happy travelers.
Thanks for your concern.
Hi Carmen, Our tour to Argentina was an amazing experience. The arrangements were perfect and all the people that were involved with the tour were professional and have made your wonderful country so much more enjoyable. Could we please ask you to convey our thanks to every person that assisted in making our trip so enjoyable? Kind Regards, Charl Du Plessis and Louise Leijenaar
We extend our congratulations to Cecilia, Veronica and team Say Hueque for putting together a wonderful trip. We chose the 21 day Patagonian adventure plus 4 days in Rio de Janeiro for our 25th wedding anniversary. The honey moon vacation went very well thanks to the co-operating agencies along with a competent, energetic and caring Say Hueque staff. We were especially impressed with the smooth transfers, central location of all our hotels, their quality and most of all the hospitality of the Argentinean people. We covered a lot of ground and had no problems whatsoever. The sights, the people, the food were all incredible. We had five National Parks on the agenda and we managed to see them all. We walked on Perito Moreno Glacier, hiked to Mount Fitz Roy, trekked the magnificent Torres del Paine, canoed Lapatia River to the end of the world in Ushuaia, watched Patagonian’s wildlife on the Peninsula Valdes and Punta Tombo and explored the sensational Iguazu Falls. We started our journey in sunny Buenos Aires dancing Argentinean tango and finished with the samba in Rio. Sadly, the trip is over but the music will stay with us forever!
THANK YOU for a job well done. Elizabeth and Roman
Hola dear Carmen,
Of course we remember you and of course we would always remember this fantastic trip to these splendid lands.
How can we forget Tierra del Fuego, Iguazu Falls, Perito Moreno, Buenos Aires - it was so exciting to canoe in Beagle channel with sea lions popping their heads around us, bathing in the Falls and riding in Patagonia. Absolutely gorgeous.
What hit us most spectacularly was the nature and the wondeful views that can't be seen elsewhere.
As for the food and wines, oh, what can I say? Adorable wines, I am big fan of Argentinan wines, we buy Trapiche in Bulgaria, but the variety in Argentina reminded me of a paradise.
We'll definitely come back in 2017.
Regarding our feedback - your company did great job. We were very pleased with all the services - transfers, guides, activities, hotels, attitude. It is a brilliant idea to meet the passengers after the long flight and have a cup of coffee with them while briefing them on the agenda. The wine gift was also such a nice sign of attention. Escorting the tourists to the airport on departing is also a good idea. Everything was well organised and efficiently performed. Well, the critical note I have is about that penguin issue. From the very start I had mentioned that we definitely want to see penguins and when I found out that the original excursion did not include this adventure, I was furious. Anyway, we managed to make it on our own and actually, this is not an issue.
An issue might be your operator in Iguazu - Caracol or something similar, I forgot the name. We would recommend that you diversify your local operators by adding someone else. Caracol need to improve the competence of their guides, the organization of transfers and the accuracy.
And finally, the hotel in BA - Gran Hotel Argentino, what are these guys doing with their a/c maintenance? We have never heard louder air conditioner, it was a real disaster, all the rooms had the same problem - intolerable noise and very poor functioning of the a/c at the same time.
As mentioned earlier, nothing can shadow the lovely memories we'll keep from this great journey, I am sharing all this as a healthy friendly critic.
By the way, a colleague of my sister has already contacted Mariano from your company to fix a trip for Sept.
And more friends are interested in going to Argentina so dear Carmen, we'll try to enhance the contacts between AR and BG:)
I'll try the empanada recipe, as for the wine, we are ready to jump on the plane to BA and to taste some wine on your own turf:)
Sooner or later, we'll make it.
I am sending you 2 pictures - from Colonia in Uruguay and from Patagonia. How we wish to be able to come more often, I am in love with Tierra del Fuego, the most fantastic place I have ever seen.
Well, we'll stay in touch, if you happen to travel to Europe, note us immediately.
All the best of luck to you in person and to the entire office, keep going ahead and enjoy life.
Milena and Jenny
Hola Veronica! I had a great time in Argentina. Somehow, I managed to get a lot of 'unusual' weather through Patagonia. Which meant blue skies, no wind, no rain! It was amazing. Of course there were a few days of rain and wind here and there, but never enough to detract much from the great places I was in. I saw some amazing sights that I will never forget. The Mount Fitz Roy trekking in El Chalten was my favourite. It was a clear day, no wind, so I felt comfortable to do the final trail 'Laguna de Los Tres'. Very hard, but the end result was the most amazing view. Highly recommended!
The photo is from the trail to Mount Fitz Roy, about an hour and a half in (it's a 4 hour trek). Also got to see some great wildlife which was exciting. And just letting you know that the $65 refund has come through. Thanks! Thanks very much for organising this. I am looking forward to seeing more of South America in the coming months :)
And thanks for the empanada recipe and wines! I think I will have to make these empanadas, they sound yummy! Thanks,
Finally the time to send you a message. My apologies for this delayed response! After 3 weeks holidays there is always a lot of work waiting at the office. But after such a great trip, I do it with pleasure. The flights back from Buenos Aires went all very smoothly and we did indeed have an incredible holiday. Not only is Argentina, a very beautiful country because of its diversity in nature, but also the friendly people, the good food and the excellent wines were fantastic.
We love your country and we wished we could stay longer! The hotels were all comfortable and well located. We especially loved the hotels Cabanas Los Colorados in Purmamarca and El Cortijo in Cachi.
All the persons that we met, the drivers, the hotel staff and the guides - were very nice and very friendly, knowledgeable.
I would like to take this opportunity to thank Say Hueque for the services they provided us. All the reservations worked out well, be it flights, boat and transfers to and from airports and hotels or excursions.
All the excursions were really wonderful without exception.
And again, a special thanks to Mauro for helping make our trip to Argentina. We can't wait to come back for another visit.
Nicole and Luk
Hola Carmen, Thanks for your mail and the recipe for the delicious empanadas -! I had a wonderful trip through the northern part of Argentina and would like to thank Say Hueque for the great organisation. The tour guides, Javier, Sebastian and Noe from Belaggio travel were extremly friendly, very helpful, always in time and they explained us many interesting things about the nature, people, food, animals etc. We travelled with a small group (4 persons only) - fantastic. The hotel rooms were pefect..even in the 2 stars hotel I had very nice rooms, always with private shower and toilets. It was exciting to stay one night in the Hotel Los Colorados in Purmamarca! The local food is delicious.
We had one or two days of rain in Salta but it was still hot. I travelled alone but felt very safe everywhere. The bus compagny Andes Mar was not always in time but I think this belongs to the adventure of this trip.
In Mendoza I visited some bodegas and enjoyed the wonderful landscape. Our guide Carolina was a sweet and very funny person and we spent some beautiful hours driving up to the mountains and the border of Chile. Outside of Mendoza I discovered a SPA where I appreciated a wonderful massage and a relaxing bath in Malbec wine!
I enjoyed staying in Buenos Aires some days (it was extremly hot at the beginning of January) and travelled afterwards to Uruguay.
I definitly come back to Argentina and will travel again with SAY HUEQUE ! With my best regards, saludos y muchas gracias. Christa Larsen
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