Hi Vanesa,

Sorry for the delay. I attached some pics! We absolutely loved Argentina and the people. Say Hueque did a great job at organising everything. We were very impressed with the professionalism and the high quality of the tour guides we had everywhere.

The only hotel we didn’t care for as mentioned to you, was Patagonia Rebelde Hotel in El Calafate. It was a bit far from the town centre and the people running it seemed to lack that personalised touch that all other places had. Also the rooms are very small and the walls are thin. But otherwise, all hotels were great!

Thanks for the recipe. We will definitely try it out!

We have already recommend Say Hueque to a few friends that would like to visit Argentina.

If you ever make it to SA – pls let us know!

Thanks again for a great trip.

Regards,

Patrick & Theresa

Carolina

Thank you for your e-mail.

We had a marvelous time on the itinerary your company arranged. The hotels were all good, and comfortable. The address for the hotel in el Calafate was incorrect in the itinerary. Breakfasts were generally good with the exception of Mil810 in Ushuaia which little in the way of healthy options.

We had one minor hiccup in Ushuaia when the time on the itinerary for the excursion was 50 minutes after the actual pick up time. This excursion was excellent and there were some unexpected but delightful elements including a great hot lunch and great guides.

My only disappointment, beyond your control, was I did not get to see a Patagonian woodpecker in the wild. One was sited from the bus on the excursion from Ushuaia but I did not see it.

We are happy to recommend your company to our friends and to use you again if we were in this part of the world.
Regards
Nick

Hi Carolina,

Sorry for the delay getting back to you put I can down with a nasty cold upon our return and I am just getting back to normal

We had a wonderful time and would really like to return. The people were very friendly and food and wine excellent! All excursions we did were excellent and very well run and organized

EL Calafate
• Had a great time there and a very nice town.
• Ice River cruise was probably the highlight of our trip followed very closely by the mini trekking on the Perito Moreno glacier.
• Glacier museum was pretty good and we also went to the Ice bar as well.
• We walked extensively in Calafate and also biked along the water front of the lake, Awesome views and an easy ride. Our hotel Kai Yutan had bikes for free but for the serious biker I would suggest renting some good bikes in town, Very reasonable prices and nice equipment
• Missed going to El Chalten, I would suggest a day trip up there to see Fitz Roy however I have heard that unless the weather is good you really cannot see anything.
• Kai Yutan hotel was very nice, we loved the lobby, restaurant and staff but we had a room in the lower part of the hotel and it was very old and very small. No view at all but it had a very nice King size bed. Which was much appreciated after busy days trekking. Rooms on the front of the hotel had a better view and seemed bigger (just looked in from the hallway when other guests checked out)
• Staff in the local travel agency were wonderful, in fact one of the employees came to our hotel the afternoon of our arrival and organized the last minute change to allow us to do the mini trekking. Truly about the and beyond the call of duty
• Very hearty breakfast, whole grain breads, eggs & bacon (had to get there early or that ran out). Lots of fruit & cereal & sweet pastries
• Only negative comment, upon our arrival the local tour guide that met us at the airport spoke virtually no English which was a little distressing at first because she was giving instructions in Spanish but we did not understand. However Hotel staff were great and then the Juan Jose (I think that was his name) came to our hotel to make the mini trekking change for the next day.
• Unfortunately we did not fit in the ½ day Cerro Frias tour (we wanted to horseback ride) realized to late in the day.
• Found a nice little wine bar called the “Wilkens” located on main road just past Av 17 de Octubre across from the Distro Sur grocery store

Ushuaia
• All tours were great!
• Went to Maritime and Ushuaia jail the afternoon we arrived, it was pretty good and we learned a lot about the area.
• Enjoyed the hike and paddling in the Tierra Del Fuego park. We had a beautiful day. Lunch was great then went paddling for about 45 mins
• Penguin farm was excellent, we were able to get very close to the Penguins and being able to walk with them was great. However some people thought that it was a little far to go 1 ½ bus ride (each way) for a 1 hour walk with the penguins. I would suggest the morning tour since it was a smaller group about 16 (smaller group then the afternoon) big bus of about 40. For the morning tour we all went to walk with the penguins together, then had cup of tea/coffee in the tea room followed by a quick visit to the Marine Museum. We really enjoyed the museum and would have liked a little more time there since we only got about 35 mins. We thoroughly enjoyed the day.
• Cruise on Beagle Channel, this was good tour for the day of departure since we were done about 2:00 pm and still had time to do some shopping before heading out at 8:30 on the plane. Tour guide on the Patagonia Adventure Explorer was excellent! Also the boat is a little smaller and can get very close to the sea Lions which was great
• Hostel Jarko was great, very clean and staff was very helpful. Breakfast was a little sparse, not much selection, toast, fruit, limited cereal and some cheese and ham.
• Rooms very small but great views off the front ( in the upper newer part of the hotel) and they had an electric kettle in the room to make tea or coffee at night.
• Had a great dinner at Volver, recommended by the hotel, crab was excellent
• BTW the chairlift just at the edge of town is not operating anymore, it has been shut down for a couple of years. You can still hike up there but cannot ride the chairlift

Aerolinas Argentina flights were excellent. On time and all new planes. Travel was very comfortable.

I will forward some pictures from our trip in separate email.

Nancy O'Donnell-Jeffery

From start to finish this company is bar none. They provided timely, informative information and answers to any questions and were always professional and extremely service minded. It was an absolute joy to deal with them and we would always recommend them. If you want personal attention as well as attention to every detail of your trip, this is the company to use.

We’ve just returned from an amazing trip to Buenos Aires, Iguazú, Paraty, Ilha Grande and Rio organised by Say Heque. Agustin was very patient in helping me tailor the perfect trip and the whole process was very professional and friendly, with great suggestions for hotels and excursions and speedy replies to any queries. I also felt that the trip provided good value for money when compared with UK operators. I would definitely recommend using Say Heque and will certainly use them again myself if I’m lucky enough to return to South America.

Hi Deborah:

Yes we are all back home here in New Jersey and Anna and Graham are safely back in Ireland. All of our flights were punctual and nothing could have gone better.

Everyone was indeed very helpful and efficient. At all stages Say Hueque performed admirably. The Sheraton was wonderful as were the Falls, which of course were spectacular.
Our evening dining in Iguazu at, I believe it was called "La Rueda," was also delightful. In fact, it is difficult to find any faults. We all enjoyed ourselves very much.

Thank you for the recipe for Argentinian Empanadas. I fear that this will be more of a challenge.

Thank you Deborah for all of your assistance and that of your colleagues and I hope that we shall have the opportunity to cross paths again.

Silvia & Raymond

Hola Carolina!
I just wanted to thank you so much for all your help! I truly had an amazing trip! The program gave me everything I wanted to see. The hotels were incredible. And the tours were spectacular! I had so much fun. I wish I could stay longer. I love Argentina!
Thanks again for everything.
Have a good week!
Megan.

Carolina: Hola to you.

Before I forget, here are some notes that may be helpful for you:
1. The Patagonia If Hotel in P. Natales was fascinating. This one, the Jarke, is also great. Each one has been interesting in a particular way. Perhaps the least so was the Tierra del Fuego in P. Arenas, though it had a great location and we had a great lamb meal in its restaurant.
2. Tonight we went to the Maria Lola restaurant. It was very good but for the prices it should have been better. I still think the restaurant in the Senderos Hosteria in El Chalten was the best we experienced in our whole trip - Ecuador, Chile and Argentina. Another idea might be to have 1 day less in Calafete and 1 day more in El Chalten. The hiking in Chalten is so good and it is all accessible without having to book and pay for a tour provider.
3. We really like how Say Hueque has put together our Patagonia trip. Just enough organized stuff, but lots of time on our own. The all day bus trip from P. Arenas yesterday was something I would only want to do once, but it was truly amazing! We wondered about the ferry crossing as the sea was so rough, but it went quite smoothly. So glad we got to see so much of Patagonia on the ground.
4. We had a little 'hiccup' (small problem) this morning when we got picked up by the wrong tour company - no one's fault. We confirmed that somehow the guide had our names and I gave him the voucher which he accepted. About a half hour later he and we realized we were on the wrong outing. They kindly brought us back to our hotel and called Nunatuk tours. We got a taxi to the National Park and met up with our group so it all worked out.
5. We would be happy to recommend Say Hueque to anyone. We feel very connected to you but also on our own - just perfect!

Carolina, thank you for everything. Maybe we will get to meet you in Buenos Aires!
Many thanks for your good work,
Linda